Return Policy
At SWLA Tees & Vinyl, we strive to provide you with high-quality products and excellent customer service. Please review our return policy below:
Exchange Policy
Exchanges: We accept exchanges within 7 days of receipt of your order. If you need to exchange an item, please contact us within this timeframe to arrange for an exchange.
Eligibility: Items must be unused, in their original condition, and in their original packaging to be eligible for an exchange.
Process: To initiate an exchange, please contact our customer service team at swlateesvinylllc@gmail.com with your order details and the reason for the exchange. We will provide you with further instructions.
Return Policy
No Returns Accepted: At this time, we do not accept returns unless a special exception is made on a case-by-case basis.
Special Exceptions: If you believe your situation warrants a special exception, please contact our customer service team at swlateesvinylllc@gmail.com. We will review your request and determine if an exception can be made.
Additional Information
Damaged or Defective Items: If you receive an item that is damaged or defective, please contact us immediately at swlateesvinylllc@gmail.com. We will work with you to resolve the issue as quickly as possible.
Shipping Costs: Customers are responsible for the shipping costs associated with exchanges unless the item received was damaged or defective.
Contact Us: For any questions or concerns regarding our return policy, please contact our customer service team at swlateesvinylllc@gmail.com.